Nami Shams Games / Kids / Peekaboo Pals
Support
Help for parents and grown-ups playing along.
The lock button at the top of the screen opens the Parent Zone after a short grown-up question. Settings, purchases and links are all inside.
Check the Sound and Music switches in the Parent Zone, the device volume and the silent switch. If a sound stops after an interruption such as a phone call, leave the game and return to it.
Additional worlds are optional one-time purchases found in the Parent Zone. Most worlds can be explored without purchasing anything.
Open the Parent Zone and choose Restore Purchases. Purchases and Restore Purchases are inside the Parent Zone, behind a parental gate, so a grown-up needs to do this. Restore uses the same Apple Account that made the purchase and does not charge you again.
Refunds are handled by Apple, not by the developer. Open reportaproblem.apple.com, sign in with the Apple Account used for the purchase and choose the item you would like to report.
Peekaboo Pals runs on iPad and iPhone in landscape orientation and requires iOS 17 or later.
Progress is stored only on your device. Deleting the app can delete it, unless your device backup restores it. There is no account to sign in to.
Email contact@namishams.com with your device model, iOS version, the game version and a short description of what happened. Please do not send passwords or payment details.